VITTEAUT-ALBERTI – SARL (French limited liability company) with share capital of €377,000
Registered with the Chalon-sur-Saône Trade and Companies Register (RCS) under no. 353 950 223
Registered office: 16 Rue de la Buisserolle, 71150 RULLY, France
Article 1 – Scope and acceptance of the General Terms and Conditions of Sale
These terms and conditions of sale are entered into by VITTEAUT-ALBERTI, hereinafter referred to as “Maison VITTEAUT-ALBERTI”, on the one hand, and by any natural person meeting the definition of a consumer within the meaning of consumer law, hereinafter referred to as “the Client”, on the other hand.
Any order placed with our Company on the website www.vitteaut-alberti.fr (hereinafter referred to as “the Site”) is governed exclusively by these general terms and conditions of sale, to the exclusion of any other contractual terms.
By the mere act of placing an order, the Client declares and acknowledges that they are fully aware of these general terms and conditions and accept all of their clauses and conditions. The Client must confirm their acceptance of the GTCS by ticking the box “I have read and accept the general terms and conditions of sale” provided for this purpose before validating their order.
In accordance with Articles 1125 and 1127-1 of the French Civil Code, these GTCS may be saved electronically and/or reproduced by the Client for printing.
The Products whose sale is governed by these general terms and conditions are exclusively the wines of Maison VITTEAUT-ALBERTI (hereinafter referred to as “the Products”).
Our Company reserves the right to amend these terms and conditions at any time. The applicable terms are those in force on the Site on the date the Client validates their order.
These general terms and conditions are governed by French law (references to articles and codes below refer to French legislation and codes).
These general terms and conditions apply only to Clients located (delivery address) in mainland metropolitan France (excluding Corsica).
These general terms and conditions apply only to online sales; any other sale made by our Company is not subject to these general terms and conditions.
Article 2 – Legal information
2.1. Protection of minors and legal capacity
In accordance with Article L. 3342-1 of the French Public Health Code, which prohibits the sale of alcohol to minors under the age of 18, the Client declares that they are at least 18 years of age and have the legal capacity to place an order on the Site.
2.2. Alcohol abuse
Alcohol abuse is dangerous for your health. Please drink responsibly.
Alcohol should not be consumed by pregnant women.
Article 3 – Orders
3.1. Capacity to contract
The Client solemnly declares that they have the capacity to enter into contracts in accordance with the law, and in particular Articles 488 and 1145 et seq. of the French Civil Code, that they are not a minor and that they are not subject to any legal protection measure, in particular guardianship.
3.2. Ordering process
The Client may freely browse the Product catalogue and fill their basket on the Site.
To place an order, the Client must follow the process in force on the Site.
Placing an order requires the Client to provide all the information requested: surname, first name, address, telephone number, delivery address, billing address and email address.
Recording this data enables the Client to be identified and their order to be processed.
Accordingly, the Client undertakes to complete this form fully and in good faith and to provide only accurate information.
Our Company reserves the right, without notice, to cancel or refuse any order and/or permanently remove access to the Site for any Client who has provided incomplete or inaccurate information, or who, in its view, presents any form of risk.
Once validated, the order is transmitted to Maison VITTEAUT-ALBERTI for processing.
From that point on, it may only be modified and/or cancelled under the conditions expressly provided for in these GTCS or as required by applicable law.
Finally, the Client must follow the instructions of the online payment server to pay the price of the selected Products.
3.3. Content of the order
To be valid, the order must contain all the required information, in particular:
- full identification of the Client (see 3.2), and in particular the Client’s email address, to which the order confirmation will be sent;
- precise identification of the selected Products, with the references shown on the Site;
- the quantities requested, it being specified that:
- the minimum order is 6 bottles;
- the order unit is a case of 6 bottles, 1 magnum or 12 half-bottles.
3.4. Placing the order online
By ticking the box “I have read and accept the general terms and conditions of sale” before validating their order, the Client automatically and expressly accepts these general terms and conditions of sale, without restriction or reservation.
By doing so, the Client acknowledges that they have read, understood and accepted these general terms and conditions.
3.5. Payment methods
The Client pays for their order online by bank card (Carte Bleue, Visa, Eurocard Mastercard). Payment is made using the 3D Secure security protocol (also known as “Verified by Visa” and “Mastercard SecureCode”).
If, for any reason whatsoever (stop payment, refusal by the issuing bank, etc.), the amounts owed by the Client cannot be debited, the purchase process on the Site will be cancelled.
3.6. Validity of the order
To be valid, the order must be paid in full. In the event of any difficulty in the transfer of funds, for example the bank’s refusal of a card payment or a bounced cheque, the order cannot be validated by our Company.
3.7. Order date
The order is deemed to have been placed on the date of payment, i.e. the day on which our Company receives the funds.
The time limits stated on the Site run only from the order date as defined above.
The availability of a Product may change until the order date as defined above.
If Products are unavailable, Maison VITTEAUT-ALBERTI undertakes to inform the Client as soon as possible, offering either:
- to order another Product presented on the Site as a replacement; or
- to cancel the order. If the Client chooses to cancel their order, the price will be refunded no later than 14 days after payment, using the same payment method as for the original order, unless the Client expressly agrees to a different method proposed by the Seller.
Article 4 – Order confirmation
Orders become final only once confirmed by our Company.
Order confirmations are sent by email to the address provided by the Client in their order. All consequences of providing an incorrect or false address are the sole responsibility of the Client.
Article 5 – Prices
Product prices are shown in euros, inclusive of all taxes, excluding shipping costs.
They reflect the VAT rate applicable on the day of the order. Any change in the rate will be reflected in Product prices from the date on which the new rate comes into force.
Prices displayed on the Site may be changed at any time.
The applicable price is the one shown on the Site on the date the Client validates their order.
All prices are subject to obvious typographical errors.
The Parties expressly agree that the provisions of Article 1223 of the French Civil Code shall not apply.
Article 6 – Shipping and delivery costs
Shipping costs are charged to the Client in addition to the price, according to the weight of the parcel and the conditions stated on the Site, namely (for delivery in mainland metropolitan France):
- free shipping for orders of 72 bottles or more;
- for orders of fewer than 72 bottles: a flat fee of €25 per order, plus €0.80 (incl. VAT) per bottle.
Shipping costs are shown to the Client before final validation of their order.
Article 7 – Invoice
Neither the order form nor the order confirmation constitutes an invoice.
The original invoice is enclosed with the parcel and delivered to the Client upon delivery of the Products.
The invoice thus issued serves as the delivery note.
Article 8 – Transfer of ownership and transfer of risk
Ownership and risk pass to the Client upon delivery of the Products.
Article 9 – Packaging
Products are packaged in compliance with current transport standards and to ensure optimum protection during delivery. The Client is asked to comply with the same standards when returning a Product and to return the bottles in their original condition and original case. Any damage to a Product found upon return and resulting from failure to comply with packaging requirements may result in a partial refund or no refund in the event of breakage or if the Product cannot be resold as is.
Returned goods travel at the buyer’s own risk.
Article 10 – Delivery
10.1. Place of delivery
Ordered Products are delivered to the address provided by the Client. Deliveries can only be made within mainland metropolitan France (excluding Corsica). The parcel will be delivered to the recipient by our usual carrier or, in any event, by a carrier of our choice.
Deliveries are made to the ground floor of buildings. If delivery to an upper floor is essential, please contact our Company by email (contact@vitteaut-alberti.fr) or by telephone (+33 3 85 87 23 97).
Please note that the delivery address (which may differ from the billing address) provided when ordering must be accurate and complete.
Any error in the delivery address or place of delivery, or any other problem requiring a new delivery, will be invoiced to the Client at the actual cost of the new delivery, which will be subject to payment of these additional costs.
10.2. Delivery times
The maximum delivery time is 15 (fifteen) working days, calculated from the order date as defined in Article 3.7.
In the event of a strike or any other exceptional event that slows down or prevents the delivery of parcels, our Company will make its best efforts to inform the Client of the shipping status of their parcel, but cannot be held liable for any resulting delays.
Subject to the foregoing and in accordance with the French Consumer Code, if the Client has not received delivery within a maximum of 30 days from the date the contract was concluded, the Client may terminate the contract under the conditions set out in Articles L. 216-2, L. 216-3 and L. 241-4 of the French Consumer Code by sending a registered letter with acknowledgment of receipt, or a written notice on any other durable medium, to the following address: Maison VITTEAUT-ALBERTI – 16, rue de la Buisserolle, 71150 RULLY, France, if, after having requested Maison VITTEAUT-ALBERTI by the same means to make the delivery within a reasonable additional period, Maison VITTEAUT-ALBERTI has not done so within that period. In any event, on-time delivery is only possible if the Client has provided our Company with accurate recipient details. In the event of an error, our Company cannot be held liable for failure to deliver the goods at the required place and time.
The Client will then be refunded within fourteen (14) days of the date of termination of the contract (receipt by Maison VITTEAUT-ALBERTI of the second registered letter), in accordance with Article L. 216-3 of the French Consumer Code.
Article 11 – Right of withdrawal
In accordance with Article L. 221-18 of the French Consumer Code, the Client has 14 (fourteen) days from receipt of the Products to exercise their right of withdrawal (return or refund), without having to give reasons or pay penalties.
If this period expires on a Saturday, Sunday or public holiday, it is extended until the next working day.
A Client who decides to exercise their right of withdrawal, where applicable, must do so using the withdrawal form provided for this purpose and available online on the Site ([Click here to download the withdrawal form]), or by any other unambiguous written statement expressing their wish to withdraw, before the expiry of the above period, in accordance with Articles L. 221-21 and L. 221-22 of the French Consumer Code.
The right of withdrawal and the subsequent refund are only possible if the Products are returned in perfect resaleable condition, in their original case or in packaging suited to the characteristics of the Product, with no trace of damage or use (the Products must not have been damaged or consumed).
In accordance with Article L. 221-23 of the French Consumer Code, the Products must be returned by the Client without undue delay and no later than 14 (fourteen) days after communicating their decision to withdraw.
The Products must be returned at the Client’s expense and risk to the following address: Maison VITTEAUT-ALBERTI – 16, rue de la Buisserolle, 71150 RULLY, France.
In accordance with Article L. 221-24 of the French Consumer Code, the Client will be refunded within 14 (fourteen) days of the date on which Maison VITTEAUT-ALBERTI is informed of the Client’s decision to withdraw, provided that the Products have actually been returned under the conditions set out above. The Client is advised to keep proof of return.
The Client will be refunded in full as soon as possible, including any initial delivery costs charged by Maison VITTEAUT-ALBERTI, using the payment method used for the order, and no later than 14 days after the date on which Maison VITTEAUT-ALBERTI was informed of the Client’s decision to withdraw.
Article 12 – Missing items and transport damage
Upon delivery, the Client must check the condition of the packaging and the contents of the parcel(s), and compare the quantities and references delivered with the order form. Signing the delivery receipt constitutes acceptance by the Client.
The Client must inspect the Products in the presence of the carrier and make any appropriate reservations to the carrier, in particular in the event of breakage, damage or missing items, by writing clear, precise and detailed reservations on the delivery receipt.
Failing this, the Client will no longer be able to make any claim based on missing items or damage, either against the carrier or against our Company.
Exchanges and returns
Maison VITTEAUT-ALBERTI undertakes to replace or refund, as soon as possible and at its own expense, any delivered Products whose lack of conformity has been duly proven by the Client under the conditions set out in this article.
Any return of a Product by the Client is subject to the prior approval of Maison VITTEAUT-ALBERTI, which may request any information supporting the Client’s claim (details, photos, etc.).
Defects in Products discovered upon tasting must be reported immediately to Maison VITTEAUT-ALBERTI; said Products must be set aside and made available to Maison VITTEAUT-ALBERTI so that it can identify the problem.
Returned Products must be sent back with all their components, in their original packaging or in packaging suited to the characteristics of the Product, in particular its fragility, together with the Client’s details and order number, to the following address:
Maison VITTEAUT-ALBERTI
16, rue de la Buisserolle
71150 RULLY, France
Shipping costs will be refunded on the basis of the amount invoiced, and return costs will be refunded upon presentation of supporting documents.
The Client must keep proof of drop-off of the parcel with the carrier responsible for the return. Without such proof, no exchange or refund can be made if the parcel is lost.
In any event, Maison VITTEAUT-ALBERTI’s warranty is limited to the replacement or refund of non-conforming or defective items, in accordance with Article 13 below.
Article 13 – Legal warranties
In accordance with Articles L. 211-1 et seq. of the French Consumer Code, the Client is automatically entitled, at no additional cost, to the legal guarantee of conformity.
The Client is also entitled to the warranty against hidden defects as defined in Articles 1641 et seq. of the French Civil Code, namely hidden defects arising from a flaw in the material, design or manufacture affecting the delivered Products and rendering them unfit for use, under the conditions and in accordance with the terms set out in the box below and defined in the annex to these General Terms and Conditions of Sale (Guarantee of Conformity / Warranty against Hidden Defects).
Summary of legal provisions:
When acting under the legal guarantee of conformity provided for in Articles L. 217-4 to L. 217-13 of the French Consumer Code, the Client:
- has two years from delivery of the goods in which to take action;
- may choose between repair or replacement of the goods, subject to the cost conditions set out in Articles L. 217-9 et seq. of the French Consumer Code;
- is not required to prove the existence of the lack of conformity during the twenty-four months following delivery of the goods.
The legal guarantee of conformity, which the Client cannot waive or limit, applies independently of any commercial warranty.
If the Client brings an action under the warranty against hidden defects in the goods sold, within two years of discovering the hidden defect and under the conditions set out in Articles 1641 to 1649 of the French Civil Code, the Client may request either cancellation of the sale or a reduction in the sale price, in accordance with Article 1644 of the Civil Code.
For full information, the articles of the Civil Code relating to the guarantee of conformity are annexed to these general terms and conditions of sale (Annex 1).
Subject to the foregoing, any return of a Product by the Client is governed by Article 12 above.
In the event of non-conformity of the delivered Product, the Client may choose either to return the Product and obtain a refund of the price and related costs, or to keep the Product and obtain a partial refund of the price, subject to the cost conditions set out in Article L. 217-9 of the French Consumer Code.
The Client may return the goods and obtain a refund of the price, or keep the goods and obtain a partial refund, in the three cases set out in Article L. 217-10 of the French Consumer Code: (i) if replacement is impossible, (ii) if the requested remedy cannot be implemented within one month of the Client’s claim, and (iii) if the remedy cannot be implemented without major inconvenience to the Client, given the nature of the goods and the use sought. However, cancellation of the contract cannot be requested for a minor lack of conformity.
Shipping costs will be refunded on the basis of the amount invoiced, and return costs will be refunded upon presentation of supporting documents.
Subject to compliance with the above conditions, Maison VITTEAUT-ALBERTI will refund delivery and return costs using the payment method used for the order, as soon as possible and no later than fourteen (14) days after Maison VITTEAUT-ALBERTI has established the lack of conformity or hidden defect.
Article 14 – Limitation of liability
All Products comply with the standards applicable in France.
The choice and purchase of a Product are the sole responsibility of the Client.
Our Company accepts no liability and gives no warranty in the event of Internet malfunctions (transmission delays or any other malfunction).
Our Company undertakes to implement measures to ensure the security of the information the Client provides via the Site. However, our Company cannot guarantee that messages transmitted electronically will not be intercepted.
Our Company cannot be held liable for non-performance of the contract in the event of force majeure, disruption, or total or partial strikes, in particular of postal services and means of transport and/or communication, flooding or fire.
Our Company accepts no liability of any kind whatsoever if a Client has used the Site fraudulently.
Maison VITTEAUT-ALBERTI cannot be held liable in the event of:
- non-compliance with the legislation of the country in which the Products are delivered, which it is the Client’s responsibility to check;
- storage detrimental to the proper preservation of the Products (bottles must be stored in conditions that prevent any deterioration, i.e. in premises offering optimum conditions: controlled temperature and humidity, no light, etc.);
- abnormal use of the Products or use not in accordance with their intended purpose;
- negligence or lack of care on the part of the Client;
- normal ageing of the Product;
- non-material and indirect damage;
- force majeure as defined by case law.
Maison VITTEAUT-ALBERTI reminds Clients that the Products must be stored in a cool place away from light.
Article 15 – Personal data protection
Maison VITTEAUT-ALBERTI collects personal data in the course of fulfilling its contractual and legal obligations or pursuing its legitimate interests.
Maison VITTEAUT-ALBERTI collects and processes personal data in accordance with the data protection regulations in force in Europe and France, in particular the General Data Protection Regulation of 27 April 2016 (“GDPR”).
Every natural person has the rights provided for by the General Data Protection Regulation of 27 April 2016, in particular the right to restriction of processing, to object, of access, to rectification, to erasure and to portability of their personal data, by writing to the following email address: contact@vitteaut-alberti.fr.
You may also send us your instructions regarding what should happen to your data after your death. If you believe that your individual rights have not been respected, you may lodge a complaint with the CNIL (French data protection authority).
Client data may also be transferred to third-party companies that contribute to the purposes identified in our privacy policy, such as those responsible for order fulfilment, delivery, and payment processing or verification. Maison VITTEAUT-ALBERTI’s service providers have limited access to your data, solely for the purpose of performing the services entrusted to them, and are contractually bound to use it in accordance with applicable data protection regulations.
This data is kept for the duration of the business relationship and for as long as necessary for Maison VITTEAUT-ALBERTI to fulfil its contractual obligations, comply with its legal obligations and achieve the purposes described in its privacy policy.
Article 16 – Intellectual property – Use of the Site
The content of the Site is the property of our Company and its partners and is protected by French and international intellectual property laws.
Any reproduction of this content, in whole or in part, is strictly prohibited and may constitute an infringement offence.
Article 17 – Governing law – Disputes
These general terms and conditions are written in French and governed by French law.
The Client is informed that they may in any event resort to conventional mediation, in particular through the Consumer Mediation Commission (French Consumer Code, Art. L. 612-1) or existing sector-specific mediation bodies, or to any alternative dispute resolution method (such as conciliation) in the event of a dispute, in particular via the Online Dispute Resolution (ODR) platform available at http://ec.europa.eu/consumers/odr/.
CPME71:
These General Terms and Conditions of Sale are written in French. Should they be translated into one or more foreign languages, only the French text shall prevail in the event of a dispute.
All disputes that may arise from purchase and sale transactions concluded under these general terms and conditions of sale, concerning their validity, interpretation, performance, termination, consequences and aftermath, and which could not be resolved between our Company and the Client, shall be submitted to the competent French courts under ordinary law.
Article 18 – Pre-contractual information – Client acceptance
The Client acknowledges having received, prior to the immediate purchase, the placing of their order and the conclusion of the contract, in a clear and comprehensible manner, these general terms and conditions of sale and all the information listed in Article L. 221-5 of the French Consumer Code, namely:
- the essential characteristics of the Products, taking into account the communication medium used and the Products concerned;
- the price of the Products and ancillary costs (delivery, for example);
- where the contract is not performed immediately, the date or time limit by which the Seller undertakes to deliver the Products;
- information on the Seller’s identity, postal, telephone and electronic contact details, and activities, if not apparent from the context;
- information on the legal warranties and how to exercise them;
- the functionalities of digital content and, where applicable, its interoperability;
- the possibility of resorting to conventional mediation in the event of a dispute;
- information on the right of withdrawal (existence, conditions, time limit, how to exercise it and the standard withdrawal form), the costs of returning the Products and other important contractual terms.
Last updated: 03/06/2026
ANNEX 1: ARTICLES OF THE FRENCH CONSUMER CODE RELATING TO THE GUARANTEE OF CONFORMITY
Article L217-4
The Seller shall deliver goods in conformity with the contract and shall be liable for any lack of conformity existing at the time of delivery. The Seller shall also be liable for any lack of conformity resulting from the packaging, assembly instructions or installation where the latter was the Seller’s responsibility under the contract or was carried out under its responsibility.
Article L217-5
Goods are in conformity with the contract:
1° If they are fit for the purpose normally expected of similar goods and, where applicable:
– if they correspond to the description given by the seller and possess the qualities presented by the seller to the buyer in the form of a sample or model;
– if they have the qualities that a buyer may legitimately expect in view of public statements made by the seller, the producer or its representative, in particular in advertising or labelling;
2° Or if they have the characteristics agreed upon by the parties or are fit for any special purpose sought by the buyer, made known to the seller and accepted by the latter.
Article L217-12
Actions arising from a lack of conformity are time-barred two years after delivery of the goods.
Article L217-16 of the French Consumer Code
Where, during the term of the commercial warranty granted upon the purchase or repair of movable goods, the buyer asks the seller for a repair covered by the warranty, any period of immobilisation of at least seven days shall be added to the remaining term of the warranty. This period runs from the buyer’s request for intervention or from the date the goods concerned are made available for repair, if this is after the request for intervention.
ANNEX 2: ARTICLES OF THE FRENCH CIVIL CODE RELATING TO THE WARRANTY AGAINST HIDDEN DEFECTS
Article 1641
The seller is bound by a warranty against hidden defects in the thing sold which render it unfit for its intended use, or which so diminish that use that the buyer would not have acquired it, or would have paid a lower price for it, had they known of them.
Article 1648
An action arising from redhibitory defects must be brought by the purchaser within two years of discovering the defect. In the case provided for in Article 1642-1, the action must be brought, on pain of foreclosure, within one year of the date on which the seller may be discharged from liability for apparent defects or lack of conformity.